Service · monthly
Monitoring-as-a-Service
We watch your production so you don't have to: metrics, alerting, on-call and incident response — with monthly reports written in plain language.
What you get
You learn about incidents from us, not from customers.
Monitoring stack
Metrics, logs and traces deployed in your infrastructure — you own the data.
Alert design
Alerts tied to symptoms users feel — and ruthless removal of noise.
24/7 on-call
A real engineer acknowledges and acts — not an autoresponder.
Incident response
We fix first, then write the postmortem — blameless and actionable.
Monthly report
Uptime, incidents and trends in language a founder can read in five minutes.
Status dashboard
One screen for the whole system — the same view we watch.
How it goes
Baseline, stabilize, operate.
01
Baseline
Deploy or adopt the stack, define SLOs with you, wire the first alerts.
02
Stabilize
Kill alert noise, write a runbook for every page, tune thresholds on real traffic.
03
Operate
On-call, incident response and a monthly review of what changed.
Scope
What we watch.
If it can page you at 3am, it belongs on this list.
uptime & slometricslogstracesalert routingon-call rotationincident responsepostmortemscapacity trendscost anomalies
FAQ
Questions clients actually ask.
Where does the monitoring data live?
In your infrastructure, in your accounts. If we ever part ways, the whole stack and its history stay with you.
Can you use our existing Grafana / Prometheus?
Yes. We adopt what works before replacing anything — usually the stack stays and the alert design changes.
How fast do you react?
Critical alerts are acknowledged in minutes, around the clock. Exact SLAs are agreed per plan and written into the contract.
What counts as an incident?
Anything that breaks the SLOs we agreed — not every blip. That definition is set together in the baseline phase, so there are no surprises.
Is there a lock-in?
No. The service is monthly, cancellation includes a clean handover, and the runbooks are written for your team.